Measure the width of the actual finished opening and then the height. Garage Doors sizes are always shown and listed with the width first then the height. Example: 16′ wide x 7′ tall.

With the garage door fully closed, simply pull the red release cord down toward the floor. (Take caution to only release the operator from the door while the door is in the closed position, since the door may slam closed if in the up position). Some older models of operators may not have the red release cord, consult your owners manual of how the release the operator from the door. If you have an older operator that does not have the red release cord, you might consider updating to a new garage door operator with this feature.

Open the door halfway manually (release the operator first) and then let go of the door. The door should stay in the same position with a slight drifting. If the door wants to drop or open on its own the garage door springs should be adjusted by an experienced garage door technician. Caution: Garage door springs are under high tension and require special tools to adjust, to avoid injury do not attempt to repair garage door springs yourself.

It is a broken spring more than likely and should only be replaced by a qualified garage door technician. There are two types of garage door springs- torsion springs, which are on a bar above the door in the front of the garage, or extension springs which are hooked to cables on each side of the door next to the track. If your garage door has more than one spring, we suggest that both springs be replaced since both of the springs have had the same amount of stress on them. It is also more economical to change both springs at once, to avoid two service calls.

Probably the garage door cables have come off of the drum. Caution: The cables will still be under the tension of the springs, and should not be touched without the proper knowledge or tools needed for repair. Call a professional garage door technician for service.

Yes, the cable should be replaced by a professional garage door technician.

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Positive Reviews

    Markey G.

    Google Reviews

    It's not easy in rural areas to find service and repair companies willing to cover such an area. We're so glad this company was willing to do so. The timing was great, the crew friendly and the value was very economical! Highly recommend.

      Chuck Kelley

      Google Reviews

      Service was great. Guys that came were very good & professional. They squeezed us in when we were leaving to go out of town. I will definitely use Madisonville in the future.

        Alan Boswell

        Google Reviews

        One of our disappointments of moving was leaving the garage doors installed by Madisonville Garage Doors. We decided to do something about it. We had Madisonville Garage Doors to install the identical doors at our new home. The installers did a very professional job, and we are as pleased with our new doors as we were with the others. Thank you, Madisonville Garage Doors, for the great job!

          Dorothy Cates

          Google Reviews

          This company has been phenomenal from jump! They came the same day we called and gave us an estimate, after our garage door was damaged in an accident. They then scheduled us the same week our door was delivered to them! We could not have asked for the initial process to have gone smoother. Their installers were also very nice and knowledgeable. They did an excellent job installing our door. I highly recommend this business. They are very friendly, prompt, and professional. Thanks guys for making my entry to my home safe again... YOU ARE THE BOMB in my book!

            Jimmy Tooley

            Google Reviews

            David with Madisonville Garage doors of Owensboro was awesome kept me informed on delivery and installation! The guys that installed were great! Very knowledgeable and answered all my questions!! I would highly recommend them!!

              Lisia Layne

              Google Reviews

              My husband along with myself are very very pleased with garage door replacement experience.. From the salesman to the installers- very courteous, polite, and professional.. Have earned a couple of customers for life.. Thank you Madisonville Garage Doors for this experience and getting to us right away.. God Bless You all!

                Stephen Hardy

                Google Reviews

                Love this company. I have purchased a total of 5 doors and operators from them. They are very knowledgeable and they always have service with a smile. Lois definitely is the star of the show. She is always smiling and happy to help with anything and everything. Great company, I would recommend no one else to touch your garage doors. Great prices and they also offer discounts to first responders. Vast array of different styles of doors and their installers are the best. Love the fact that the owner is in the building and is always open to a conversation.

                  Rhonda Bullock

                  Google Reviews

                  Thank you Olivia Johnson, 100% satisfied. You guys were at my house within a couple of hours after calling you. You had my door up and going within 20 minutes. You did a great job and great customer service.

                    Pamela Johnson

                    Google Reviews

                    Excellent service and I love my new door. The team of installation workers were very professional and worked timely and offered excellent customer service. I recommend them for all garage services needed.

                      Ritch Metcalfe

                      Google Reviews

                      I was having trouble with my garage door closing, so I called Madisonville Garage Doors, spoke with Doug. He was nice enough to come over and verify that I should stop messing with it, lol. Said he'd send a tech. Adam just came over, found an electrical problem, fixed that and lubed/adjusted everything and now my garage door works better than anything else I own. Thanks Doug and Adam!

                        Glen B

                        Google Reviews

                        Had a very complicated 4 operator install. The service technicians handled it without a flaw. I would recommend them for ANY garage door project that you have. I could not be happer!